You don't want to miss this. On Feb 16th, we unveil the recipe of customer loyalty for modern companies, and you're invited.
Uber has no taxis. Airbnb has no real estate. Alibaba has no inventory. Spotify and Netflix changed industries.
New players and trends are rebuilding the business landscape. We'll talk about what effects this has and how you can maneuver profitably in this new world.
What you get:
- Understand the new business models (product vs. services vs. subscriptions, recurring revenue etc)
- Realize what Service, as in good service, does for the Customer Experience (CX) and loyal customers
- Learn about Services, as in buying/selling as a service, and the related business opportunities
So join us for this afternoon of insights and excitement.